Efficient Air Service is hiring a Customer Service Representative (CSR) in Riverdale, NJ. If you enjoy helping people, multi-tasking in a busy office, and delivering excellent customer service, this role could be your perfect fit.
This isn't just answering phones - you'll be the voice of a trusted, family-owned company where your work directly impacts customer satisfaction and team success.

What You'll Do

Answer incoming calls and provide friendly customer support
Schedule service appointments quickly and accurately
Enter and update customer information in our system
Communicate with technicians to ensure smooth scheduling
Resolve customer concerns with empathy and professionalism


What We're Looking For
Must-Have:

High school diploma or equivalent
Strong communication and phone skills
Proficiency with Microsoft Office (Outlook, Word, Excel)
Organized, detail-oriented, and dependable
Positive attitude and willingness to learn

Nice-to-Have:

Customer service or call center experience
Experience in HVAC, home services, or retail sales
Familiarity with ServiceTitan or similar software


Compensation & Benefits

$45,000–$60,000 annual earning potential
Health, and life insurance
Paid time off and 401(k) with company match
Year-round job stability
Career growth opportunities with training provided


About Us
Since 2005, Efficient Air Service has built a reputation on honesty, quality, and exceptional customer care. We're a family-owned business that values integrity, respect, and teamwork. Our core values-excellence, integrity, service, and trust-guide everything we do.

Take the Next Step
Ready to join a supportive, growing company? Apply today with our quick 3-minute, mobile-friendly application and take the next step in your career!