Field Service Supervisor – HVAC (Residential + Light Commercial)
Empire Heating & Air Conditioning– Decatur, GA
Full-Time | Up to $45/hr + Bonuses | Income Potential: $100K+ | Company Vehicle | Full Benefits
Are you an experienced HVAC technician with leadership ability and a passion for high-performance systems?
Empire Heating & Air Conditioning-serving Atlanta's residential and light commercial customers for nearly 40 years-is looking for a Field Service Supervisor - HVAC to lead and support our growing team. This is a hands-on, in-the-field leadership role: you'll complete service calls, assist with complex diagnostics, and train technicians in real-world environments.

Compensation & Incentives:

Hourly wage up to $45/hr, depending on experience and certifications
Abundant spiffs, performance bonuses, and commissions on system sales
Six-figure income potential
Company vehicle, gas card, phone, tablet, and uniforms provided
401(k) 6% match


What You'll Do:

Perform and support residential and light commercial HVAC service calls
Troubleshoot and resolve advanced service and installation issues
Act as a field mentor, especially on Daikin FIT and VRV systems
Perform airflow diagnostics, static pressure testing, and duct performance evaluations
Conduct live performance and capacity calculations on real systems
Set the standard for technical excellence, communication, and professionalism
Help coach and develop technicians while staying active in daily field operations
Assist with field training on advanced equipment and controls for both residential and light commercial applications
Collaborate with the office on scheduling, quality control, and customer satisfaction


What You Bring:

5+ years of field experience in residential and light commercial HVAC service
EPA 608 Universal Certification (Required)
A2L Refrigerant Certification (Required)
Daikin FIT and VRV expertise (Required)
Strong working knowledge of airflow, duct design, and diagnostic tools
Ability to perform and teach live performance and load calculations
Leadership mindset with solid communication and coaching skills
Valid driver's license with a clean record
NATE Certification (Preferred)


Benefits:

Competitive base pay with bonuses, spiffs, and commissions
Health, dental, and vision insurance
401(k) 6% match
with company match
Paid vacation and holidays
Company-provided truck, tools, uniforms, phone, and tablet
A respected, family-run company with a 4.9-star reputation and nearly 40 years of service
Ongoing training and career advancement opportunities